TEL:
+44 (0)20 8943 0801
FAX:
+44 (0)20 8943 3283
Email:
sales@fttech.co.uk

 

 

Customer Satisfaction Questionnaire 

At FT Technologies we realise the importance of maintaining a good relationship with all our customers, as well as the need constantly to monitor and improve our products and service.

To assist us in this task we would very much appreciate your help in completing the following short questionnaire. 

    Rating: A=Excellent >>> E=Poor

How do you rate our:

 N/A A

B

 C D E

Sales Desk 

            

enquiry and quotation processing

response time

handling of problems 
Product/Service             
lead time
actual delivery time v scheduled
quality
reliability
packaging and labelling
value for money
Technical Support            
pre order placement
after order placement
Commercial Documents            
invoice & statements
delivery notes 

Technical Documents

            
product data sheets
product user handbooks
Website            
content
layout and navigation
speed of operation
Overall Rating  
  N/A A

B

 C D E  
What related products or services would you like to see added to our range?
If you could change one thing relating to your dealings with FT Technologies, what would this be?
Please add any general comments you may have here:
Questionnaire completed by: (* fields are required)
Name* 
Job Title* 
Organisation*
E-mail Address
Phone Number
Address
Click the 'Send Questionnaire' button to send us your feedback. Thank you for your assistance.
If you have any problems in completing this questionnaire, or have any feedback about the layout or content of the form, please contact us

 

A20567 Iss2

 

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© 2005 All rights reserved,  FT Technologies Ltd   Church Lane   Teddington   Middlesex   TW11 8PA   England   

Tel: +44 (0)20 8943 0801     Fax: +44(0)20 8943 3283    Email: sales@fttech.co.uk